Ctrip.com - Your Professional Travel Partner

China's leading online travel platform, providing comprehensive travel services including flight booking, hotel reservations, vacation packages and more. Enjoy competitive prices, quality service and 24/7 customer support.

Our Services

Flight Booking

Flight Booking

Global flight booking service covering major domestic and international airlines, offering the best prices and convenient booking experience.

Learn More
Hotel Booking

Hotel Booking

Global hotel booking platform, from budget to luxury hotels, meeting different accommodation needs.

Learn More
Vacation Packages

Vacation Packages

Carefully designed vacation packages including flights, hotels, attraction tickets and one-stop services.

Learn More

About Ctrip.com

Founded in 1999, Ctrip.com is China's leading online travel service company. As China's largest online travel platform, Ctrip provides comprehensive travel services including flight booking, hotel accommodation, vacation packages, and business travel for global users.

After more than 20 years of development, Ctrip has become a benchmark enterprise in China's tourism industry, serving over 200 countries and regions worldwide. The company has over 400 million registered users and processes millions of orders daily, making it an important driver of digital transformation in China's tourism industry.

Ctrip is committed to providing more convenient, affordable, and secure travel experiences for global users through technological innovation and quality service. The company has a strong technical team and professional customer service team to ensure every user enjoys the highest quality service.

Our Advantages

  • Global Coverage: Services in over 200 countries and regions
  • Price Advantage: Partnerships with major global airlines and hotel groups for the best prices
  • Service Guarantee: 24/7 customer service, 7-day free cancellation
  • Technology Leadership: Advanced booking systems and mobile applications
  • Security Assurance: Strict security measures and privacy protection
Ctrip Headquarters

Popular Destinations

Beijing

Beijing

Capital of China, historical and cultural city

Shanghai

Shanghai

International metropolis, modern city

Guangzhou

Guangzhou

Southern gateway, food capital

Payment Methods

Ctrip supports various secure and convenient payment methods to meet different user needs:

Online Payment

Supports Alipay, WeChat Pay, UnionPay Online and other mainstream payment methods

Credit Card Payment

Supports Visa, MasterCard, American Express and other international credit cards

Bank Transfer

Supports online banking and mobile banking payments from major banks

Installment Payment

Supports installment services like Huabei and Baitiao

Customer Service

24/7 Customer Service

Ctrip provides round-the-clock customer service. No matter when you encounter problems, our professional customer service team will provide timely and professional help.

Service Content

  • Flight booking and modification services
  • Hotel booking and cancellation services
  • Travel consultation and itinerary planning
  • Refund and modification policy consultation
  • Technical support and problem solving

Contact Information

Customer Service Hotline: 400-830-6666

Online Customer Service: 24/7 online service

Email: contact@ctripcom.cn

Customer Service

Customer Reviews

★★★★★

"Ctrip's service is very professional, with competitive flight prices and simple booking process. Customer service is also very good and can solve problems promptly."

- Mr. Zhang, Beijing
★★★★★

"I've been using Ctrip for hotel bookings for many years. The prices are reasonable and the service is reliable. Especially for overseas hotel bookings, there are many choices and price advantages."

- Ms. Li, Shanghai
★★★★★

"Ctrip's APP is very user-friendly with comprehensive functions and convenient booking. There are often promotional activities with high cost-effectiveness."

- Mr. Wang, Guangzhou

Start Your Journey

Register with Ctrip now and enjoy more discounts and exclusive services